Property Operations, Handled

We handle field work, maintenance, and unit turnovers — so your team can stay focused on owners, tenants, and growth.

Built by operators with real portfolio-level experience for property managers, investors, and real estate teams managing growing portfolios.

Serving Dayton, Cincinnati, and surrounding areas.

Not a software. Not a call center. Real execution on the ground.

How we support day-to-day property operations


MAINTENANCE

Work order execution & close-out

  • Vendor dispatch & scheduling

  • Scope clarification & follow-ups

  • Quality enforcement & documentation

  • Verified completion and close-out

FIELD OPERATIONS

Reliable eyes on the property

  • Access, lockboxes, and site visits

  • Inspections & photo documentation

  • Quality checks & vendor meet-ups

  • Urgent site verification & notice delivery

TURNs/Make ready

End-to-end coordination and close-out

  • Turn inspections & readiness checks

  • Vendor coordination & sequencing

  • Field checks during execution

  • Final walkthrough and handoff

Marble City Property Operations

Marble City operates as an extension of your team — focused on execution, verification, and follow-through.

What We Do


  • Dedicated operations partner, not just coordination

  • On-the-ground oversight and quality checks

  • Fewer re-dispatches and surprises

  • Clear documentation owners can trust

  • PM time returned to higher-value work

How We Do IT


  • Plug into your existing systems

  • Coordinate vendors and field activity

  • Verify work on-site when needed

  • Negotiate costs on your behalf

  • Close the loop with documentation

The RESULTS


  • Faster issue resolution and turn completion

  • Reduced PM workload and fewer day-to-day interruptions

  • Fewer re-dispatches and vendor callbacks

  • More predictable costs and less budget creep

  • Happier tenants and owners

Built for real-world property operations — not theory.

TRADITIONAL MODELS

Where things break down


  • Fragmented vendors with limited accountability

  • Repeated follow-ups, re-dispatches, and callbacks

  • Inconsistent quality and documentation

  • PMs pulled into day-to-day coordination

  • “Completed” work that still requires cleanup

Reality:
Execution quality depends heavily on how much time the PM can personally give.

SOFTWARE & AI PLATFORMS

What they solve — and what they don’t


  • Strong at tracking tickets and communication

  • Useful for reporting, SLAs, and owner updates

  • Dependent on vendor accuracy and follow-through

  • No on-site judgment or verification

  • No ownership of outcomes

Reality:
Software organizes work — it doesn’t execute it.

We don’t replace your systems. We make them work in the real world.

Focused regional coverage. Consistent execution.

We operate in select Southwest Ohio markets to ensure fast response times, tight vendor control, and reliable on-site execution.

Primary service areas: Dayton, Cincinnati, and Southwest Ohio markets


2025 By The Numbers

~700

Work orders completed

~100

Turnovers completed

~300

Field tasks completed

$350k

Repair value completed

Let’s Talk Operations

If you’re dealing with maintenance bottlenecks, field coordination issues, or inconsistent execution, we should talk.

We typically respond within one business day.